Shipping policy

we are committed to delivering your orders safely and on time.

Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders are not processed on Sundays or public holidays.

Shipping Time

• Delivery usually takes 4–7 business days depending on your location.
• Remote areas may require additional time.

Shipping Charges

• Shipping charges (if any) will be calculated and displayed at checkout.
• Free shipping may apply on selected orders or promotions.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email to track your package.

Delays

While we aim for timely delivery, delays may occur due to:
• Courier partner issues
• Weather conditions
• Public holidays or unforeseen circumstances

Incorrect Address

Please ensure your shipping address is correct. We are not responsible for delivery issues caused by incorrect or incomplete address details.

Damaged Package

If your package arrives damaged, please contact us within 24 hours of delivery with photos at p14115419@gmail.com